Writing
Essays and field notes on technology, transformation, and the future of work.
Essays
What Donella Meadows Taught Me About Mission-Driven Systems Work
Essay · 5 min read · April 2026
Most "transformation" efforts fail before they start because we're pushing on the wrong part of the system. A reflection on Donella Meadows' Thinking in Systems and what it means for leading change inside mission-driven organizations — including why the real "stock" in those systems isn't product or revenue, but the feeling of belonging to something that matters.
#SystemsThinking #DonellaMeadows #MissionDriven #Leadership
Player Piano, AI, and the Question of Human Meaning
LinkedIn Article · 6 min read
A reflection inspired by Kurt Vonnegut's Player Piano and a recent AI panel, exploring what gets lost when systems optimize everything, and where people fit in as AI accelerates. Examines the relationship between automation, meaning, and the future of work.
#AI #FutureOfWork #HumanCenteredAI
Books & Frameworks
A selection of ideas that guide my work in enterprise transformation.
Toyota Kata
Continuous improvement and scientific thinking through small, deliberate experiments — a methodology I use to drive sustainable change in complex organizations.
The Toyota Way
A foundational text on lean principles and respect for people. It reminds me that technology transformation must be grounded in operational reality and human experience.
Thinking in Systems
Donella Meadows' primer on systems thinking — leverage points, structure vs. symptoms, and the discipline of asking what a system is really optimizing for.
AI as a Collaborator
In my posts and conversations, I often emphasize AI as a tool that augments human capability rather than replacing it. The focus is always on practical, human-in-the-loop applications that reduce friction and extend insight.
Areas of Focus
AI-Enabled Operations
Designing practical AI workflows that empower teams while maintaining human oversight and accountability
Digital Transformation
Leading organization-wide change through systems thinking and cross-functional collaboration
Cybersecurity Culture
Building zero-trust awareness through training, simulations, and embedding security into everyday workflows
Change Management
Meeting people where they are and fostering sustainable adoption through empathy and communication
Speaking & Discussions
AI Panel Discussion
Leading Caterers of America Executive Summit · November 2025
Cross-disciplinary panel on AI's role in catering and hospitality, covering workflow automation, communication, operational consistency, and team adoption.
What becomes more important in a future where most tasks are automated?
LinkedIn Poll · January 2025
Exploring how people see the human side evolving in highly automated environments like airports, cafés, and offices where AI handles most friction.